Chatbot Replies on the Contact Us Form

Chatbot Replies on the Contact Us Form

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Chatbot Contact Us Form Inquiry Replies
An add-on feature for the existing Customer Service Chatbot module (included as a dependency).
Automatic Replies on the Contact Us Form

Enable chatbot replies on the inquiries from the Contact Us form on the website.
Chatbot responds only if it can find a good enough match to the comment from it's training data (above the low confidence threshold defined for the chatbot).
Replies can either be enabled for all inquiries or only the ones containing the specified phrases (* wildcard can be used to specify those).
Replies are sent by e-mail, using an editable template.
How fast a reply gets sent out depends on the settings of the incoming and outgoing e-mail scheduler tasks.


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